Customer Testimonials
From time of purchase/lease and even working with service on a recall the staff were wonderful. I tried going through a more local to me dealership for the recall and was so disappointed I went out of my way to have el camino chevrolet do the service. You have a customer for life.
They offered to give me a ride home. That's great
Good service and great personal working there
Everyone is professional and polite. The service program is very well organized.
They did not told me that battery was bad, when I ask them if everything was all right. They told me that everything was good. Later, that day I have to changed battery somewhere else because, the battery was bad already.
Great service and on time. I wish the complementary car wash was a little better.
El Camino Chevrolet made the purchase experience quick and seem less. They did everything online and delivered the vehicle straight to my residence. The paperwork was organized and I’m very happy with my new Trail Boss LT
They are very efficient
Very helpful and friendly.
Alejandro was very nice helped me by answer any concerns I had with my vehicle
Michael in service dept is the man to see he handles his business great job michael
Good place to buy a 🚘 or 🛻 . Just watch out for the add-ons as they add up. Those are where all dealers make their highest profits because very few buyers need them. That's why they always have so many people that work there, each one pushing something else. ALL DEALERSHIPS DO IT.......
Great place to buy a car. Very friendly staff and a good deal.
The purchase of our new vehicle went extremely well, no pressure and everything explained well. Cris and Lulu were great!!!
Great customer service by Robert Reynoso and excellent maintenance by the mechanic.
Excellent
Great
Excellent service department and tended to my needs in a timely matter
I only know about the internet sales part and there is a woman who I don’t know her name but she does a above and beyond job and she’s really awesome and I really appreciate her and the way she does her work first class all the way
Robb and team at Camino Real = awesome, couldn't ask for a better experience. Thank you!
The service person called me the next day after I dropped off my vehicle to just let me know my truck would be serviced in 2 days. After that, I was calling her to get an update on my truck.
Delivery to my house, thanks for that
I ordered a Bolt EV end of Oct 2022 for 2023 delivery through Camino Real Chevrolet. When I checked late Dec 2022, I was told my ordered vehicle was sold. Obviously I was outraged. I would have given the dealer a zero star at that point. However, instead of brushing me off, the sales person Erica and her GM Mike was doing their best to try and right the wrong. They tried to find me the car I wanted with all their means. I was not able to accept at the time because we had our heart set on a particular color. So ...
My service advisor Griselda was very friendly and professional. Great job!
From start to finish the purchase went very smooth. My sales person Stephanie Alvarez was very easy to work with and answered my questions in a timely manner. She was also up front about dealer markup and my total expected purchase price. Patty, the assitant was a pleasure to work with to get my paperwork done and the test drive to go over the features and benefits of the new vehicle.
(Translated by Google) super good service (Original) Super buen servicio
I bought suv from there and I want to go to there for service. Good service, friendly people. Thanks Camino Real.
The best car buying experience I ever had. Definitely would recommend to my friends and relatives.
Very easy process. Had the truck I wanted, all the information was given up front. Sara and Melissa were both very helpful and efficient.
Very helpful & quick. Stephanie & Patty (her assistant) were very thorough in all my questions.
My experience at Camino Real was absolutely wonderful thanks to Rob and Stephanie. Rob made it a rather easy truck buying process, zero pressure and answered any questions I had. Stephanie was extremely friendly and provided quick and professional service. I will definitely be back to by our next family vehicle.
very friendly and service excelent
(Translated by Google) excellent service and satisfied customer (Original) servicio excelente y atención al cliente satisfecho
Melissa trejos she is the best Thank you for your help.🙏
Experience has been great!
Very happy with my experience with Max Fernandez and also with Brent.
The overall experience could not have been better! Patty was amazing, and because of her, my dream of owning a new Corvette came true! The way businesses conduct themselves when things don't go perfect it what separates average ones from great ones! Michael and the whole team at Camino Real are rockstars! If you are looking for a vehicle, you have found the right place!
I took my Bolt EV for a battery replacement recall, Jasmine (who set up my appointment and processed my loaner car) and my service advisor Christine were both great. I got a loaner car and my car was finished in a couple of days, which was the estimated timing they had provided to me. The new battery is working fine so far! I had also taken it in for other warranty covered service before and was able to take their courtesy shuttle to work. Note that if you're waiting in their lounge for service, bring your own food and ...
(Translated by Google) excellent (Original) Exelente
friendly, easy to work with, great service, and very responsive
Surprisingly, my experience at this dealership was good. No pushing for unnecessary stuff.
It was refreshing to see that service advisor Vanessa took the time to gather all of the information that impacted my repair and walked me through it. The repair itself took much longer than I anticipated but that is a supply chain issue. Vanessa kept me informed and offered to provide me a loaner. It was nice to see she thought of everything.
Rosy from body shop has excellent customer service. I've brought a couple of my cars to this body shop and never had no issues. I recommend this shop if looking for grate work and excellent customer service.
The easiest and most efficient transaction. Stephanie Alvarez at Camino Real Chevrolet was wonderful to work with.
Very friendly, helpful and always willing to make the best to reach their goal 100% customer satisfaction. Buying my Chevy treverse in this dealer has been my best choice .
Abraham did an amazing job catering to what I needed done to my vehicle!!!
Such a great staff, went way out of their way to help me. I want to thank Rene and Luis. They deserve a raise
Great people. Super friendly service department!!!
Well the service contract wasn’t in the system and was told it would be $80 thanks to me saving the emails proved that I did have prepaid services for the lemon truck.
Everyone was friendly and very helpful.
Pleasant staff. Attention to detail. Overall an easy transaction.
Vanessa communicated status every step of the way. Amazing service.
Erica was awesome and assisted me with resolving my order issue and followed up with me throughout the process! I was able to receive my new car shortly after. The team was great!
(Translated by Google) very kind (Original) muy amables
Smooth & easy
Michael was very friendly. It was a nice surprise that they washed my truck as part of the service.
Staff is always courteous and professional.
They are busy, Very busy to take care of the customers
Great customer experience. Thank you!
Everything was perfect Vanessa Garcia answered all my questions and helped me in every way thank you guys
Patty and Stephanie are the real deal. Trying to find a new EV in this market is a hassle, but Stephanie and her team were transparent, kind, and incredibly helpful throughout the entire purchase process.
Great costumer service
My experience was amazing! I was able to take home the car of my dreams. Staff was great and helpful.
Stephanie and Patty were great. Corresponded with Stephanie electronically to get everything set up. When I arrived, I worked with Patty. She showed me the vehicle, then we went upstairs and did the paperwork. Very easy and calm experience. Highly recommend!!!
As always I have no complaints! I'm happy with Camino Real Chevrolet's service.
I previously leased a vehicle about 6 years ago with sales rep Louie Llamas. I knew I was able to trust him once again this time around. His expertise and professionalism are top notch. He kept me in the loop of the estimated vehicle delivery every step of the way. I will definitely return and I'm very satisfied with the experience and my new vehicle.
The service personnel told me the car would be ready around 3 p.m., and it was finished on time.
Dealership is nice and clean Erica Serna and Michael Hernandez are very helpful made the whole process smoothly.
Friendly and helpful staff. Clean facility.
Everybody was friendly and the salesman was informative on the trucks I was looking at even though I did not buy yet. He was extremely helpful.
My Equinox was waking this weird noise. I called the service department and spoke to Griselda who made an appointment for me. I brought my car in for service. I was told I had to leave for a couple of days. Griselda provided a car loaner which made things so much easier for me. Thanks Griselda for making my experience with your service department go so smooth. They’re provided the service and I didn’t have to pay not a penny since it was still under warranty! Keep up the good service!!
Vanessa Garcia is such a great service advisor/consultant. She makes the process easy and is so friendly and most importantly helpful. I appreciate that anywhere I am at the dealership, everyone always checks in with me to ensure I have been assisted. That is rare these days and I absolutely appreciate it.
I decided to give Camino Real an opportunity to service my Silverado, and from the moment I arrived, I received 5 from the service Manager all the way to the cashier. Not to mention Chin the Mechanic did a phenomenal 5 star service. They now have a new costumer.
Wonderful customer series
Both Vanessa and Bianca did a great job of helping me get my battery replaced on the Bolt. I was informed about availability and when I arrived, the loaner was ready to go. Very smooth operation. A great dealership.
I just bought my fourth auto/truck from Camino Real Chevrolet and Max Fernandez is a professional that represents your company exceptionally well, will not go anywhere else. Max is an absolute pressure to work with. All the staff, like Erica Serna made the entire process smooth. I highly recommend your next purchase come from Camino Real Chevrolet, you will not be disappointed!! Gus Bohorquez Monterey Park, CA
Everything was good 👍
Just leased another Chevy. Was undecided between Volt LT OR Equinox LT. Thanks to Jonathan Ceron for being patient, professional and knowledgeable. Ended up going with a 2018 Equinox after Jonathan demonstrated both vehicles and the benefits of each. Jonathan Ceron and Stephanie Alvarez are highly recommended for competitive pricing and going out their way to keep ongoing communication. Thanks a million! -Jay Em
I am a sales manager at a high volume Honda dealership; needless to say my expectations for customer service during this acquisition were high. I contacted Camino Real due to their huge inventory. I called early before the Internet Sales Staff arrived on morning shift. My call was promptly returned by Jonathan Ceron, Internet Sales Manager. He listened to my needs and was very accommodating. They had the car in stock and within a short period of time he provided me with very competitive figures. We negotiated and I certainly wasn't easy on the guy. I'm a hard ...
THIS IS THE BEST PLACE TO BUY A TRUCK THEY HAVE A BIG SELECTION DIFFERENT MODELS AND COLORS PLUS THE SALES STAFF HAVE A GOOD ATTITUDE . . .GO THERE AND TALK TO PEDRO OR MARTIN ROSAS. THEY ARE GOOD PEOPLE.
This deal start to finish can only be described as exceptional and without equal. Marci, internet - USAA representative is the best they have and best anywhere! This is my 20th+ new care purchase so I have a handle on this car buying process. She listened to exactly what I wanted, went looking fr it, found it did not exist. She gave me what was out there, it did not fit my needs so she got it ordered. I was kept up-to-date every step of the way through delivery. She made sure I got every single incentive out there. Then ...
Great customer service all around from the team at Camino Real Chevy. Service Department met their goal of completing work on time. I would recommend this Service Center.