Customer Testimonials
Great job by Patty!! She found the Equinox EV that met our requirements and delivered to our home with the price promised. Our next vehicle will be purchased at Camino Real Chevy!!
Bought a c8 zo6. Would recommend going to Josh. I feel like he went above and beyond to get the deal closed.
This is gonna be a detailed one, considering the difficulty I went through to figure out what's wrong with my truck. Bought a brand new 2024 Silverado 2500 high country diesel. After two months of owning I noticed a bumping noise when I came to a dead stop with slight incline (6 degrees nose up). I tried diagnosing the issue for months. Finally realized when I fuel up (over 3/4 tank) the bumping was more distinct and would act more like a pendulum with a heavy weight swinging hit the bottom of the truck. Keep in mind I have not towed anything with ...
I'm only giving a 4 star because when making the deal for the vehicle, It was not noted on Truecar nor did anyone tell me that the vehicle had 5700 miles, car was a dealer courtesy loaner and was listed as "new". Also, still waiting for copies of signed documents from financing at the dealer. The delivery was a 5 star all the way!, Thank You Jesse for making the trip to Hesperia and dropping off the vehicle and the dealer for ensuring the vehicle was clean to like new condition. I'm enjoying the Equinox with lots of room ...
AMAZING CUSTOMER SERVICE ON TIME SERVICE
Hector was my service advisor and he is great and good in communication. He told us how long it would take foilverado to be ready and almost exactly in that time frame, he notified me and even scheduled an uber for me to pick up my truck. Thanks Hector.
Great excellent service, Max made it so stress free and explained everything an d the best service.
Professional, honest, kind,the best financial department, good services, good customer service, good support management
The experience was very pleasant. Ask for Carlos Corona, he helped us get the best deal. Do you research before you come in and you won't be disappointed.
We had a flawless transaction and fast. We come from out of town, called and secured the vehicle over the phone. Was pleasantly surprised to see my new vehicle with the bow and overall a beautiful dealership with awesome inventory.
My dad bought a car here and it was easy. We worked with Jessie. We saw Jess, Anna and Sophie too!
Camino real service center review I've unfortunately found myself returning to this service center repeatedly for the same issue, only to have my concerns dismissed time and again. The lack of resolution eventually resulted in catastrophic failures, including a new transmission and EV battery. They held my car for an entire month during which little to no progress was communicated. After finally getting my car back, it was disheartening to find that the initial problem persisted. As if to add insult to injury, within just 40 miles of driving after the supposed repairs, the check engine light illuminated again. This ...
Excellent service, quick and easy. Max was very detailed with paperwork and knowledgeable on the different trims of the new SUVs which made our decision much easier.
Thank you to my buddy Layne and Freddy for helping me make this happen. This should be number 10 or 11.
I took my 2016 Silverado for a warranty repair I clearly told the advisor Michael serafin please don’t wash it, my truck is black and I know they wash the cars with a brush so I was trying to avoid getting swirls all of my truck and I had just gotten it ceramic coated a few days prior so they I picked up my truck they had washed it and it had a bunch of swirls and scratches so I go talk to the service manager he tells me they could polish it I told him if they polish it ...
Max is on top of his game. Always attentive to his customers. He makes every experience less stressful and a joy to purchase a car. We’ve been going through Max for a very long time. It’s always a pleasure.
Good service, from Abe I believe. He was Very honest and straight-forward. I needed to get a new Tire pressure monitoring system for my driver side and the process was under 1 hour. However paying $110 for labor for a $45 part is robbery. I'll be weighing my options next time.
Camino Real Chevrolet is the best at customer service, I love great customer service and am very sure this dealership takes pride in doing such a great job. I bought my first vehicle in 2016 and still with them till this day for good reasons. I’am so thankful for them and Rosy at body shop is the very best at the time when you need it the most. I’m glad though I went to other Chevrolet dealers originally I chose the right one to stick to and hopefully many years to come. Thank you Camino for the great team ...
Very good sales customer service
"Highly recommend " Carlos was great to work with and really went above and beyond to secure my Dream truck and ensure top quality. He also kept me well informed along the way about timing and next steps. It was a pleasure working with him and would highly recommend him.
Very pleasant experience purchasing my C8 Z06 from Patty!
Carlos is awesome. Easy purchase. Good deal. Carlos put up with my questions and requests. I drove 3 hours for the deal. Had a problem with some major scratches in the bodywork. They accommodated me and made it right after the deal was done. Very reputable.
Vanessa at Camino Real Chevrolet was very helpful, no pressure and patiently explained my service options. I really appreciated her help and the work was done quickly while I waited in the dealership’s very comfortable lounge. Thank you for all your help, Vanessa.
Excellent experience after a few dismal experiences with other Chevy dealerships. We were looking for a very specific vehicle model, trim & color. A brief phone call with Patty was successful in verifying the vehicle was in inventory as well as negotiating the price. We were in later that morning to test drive and purchase the vehicle. Patty provided an excellent overview of the vehicle and followed up with mailing the floor mats that were delayed in delivery.
Very professional and responsive and took care of all my needs when doing this purchase. I would refer all my friends to this dealership. 5 Stars!!
If I’m ever a big enough loser to buy a Corvette, I’d buy it here. Maybe 10 of them. Great social media.
I was searching my area for a reputable Chevy dealer for my new truck purchase. I was unable to find anything in the central valley, but located Camino Chevy in Los Angeles. I had an outstanding buying experience. I drove over four hours to make the purchase and had zero issues. They gave me a reasonable price for my trade-in and my new Silverado Trail Boss price was more than acceptable. I had a few issues with some body work damage and they were more than accommodating. They delivered the car to me out of town after the repair. Francisco ...
Great customer service in a timely manner.
While your wait time/time for service to be done was really long, what happened during the servicing is what mattered to us the most. When your team did my tire rotation, the technician found a significant gash in the edge/outer threading. The tire could have easily popped/exploded. This service was done one week before my wife and I drove 400 miles up north to visit our daughter. Your technician and their attention to detail could have quite possibly saved our lives, so thank you, thank you for taking care of us.
Is Jessica really there?
I’ll probably never buy a car here because I live in Texas but 12/10 TikToks. Tons of talent and seemingly great deals at this dealership.
Fast, easy, and was informed every step of the way
Although this is not the dealership I originally purchased from, I wish it was. I took our truck initially for the recall to the purchasing dealer and waited 6 hours for them to just render the tailgate button inoperable until a real fix could be done. So I decided to take it here once the fix was available. I called to set appointment and was told it would take 3 days to receive the part, which it did. Parts called me like they said they would, scheduled the following morning and Michael took care of us and we were on our way ...
Ive never bought a car here i live in toronto canada. I just love their ig and thought i would give them a 5 star review 😂
Vanessa Garcia is a very professional service advisor and she’s always on it giving updates on my vehicle and of course all the team is great staff and let’s not forget about Freddy great sales person.
These guys are great. They always make it easy to get in and out. The work is top notch. Thanks
What a great place to buy a car, called into the dealer and requested to do everything over the phone and Francisco made the whole process easy. They gave me a good deal on the car, more money for my trade then another local Chevy dealership and even delivered the vehicle to my 78 year old grandmothers house 40 miles away. I couldn’t of asked for a better experience, this will be probably the last car my grandmother owns and his customer service was amazing. Thanks again and definitely will refer people to Francisco.
Vanessa was really professional and got me checked in fast.
Christine is always very thorough and professional. I told her the service I wanted on my car and she checked my records and talked about it. I really appreciate her.
They tend to always the parts we need in stock and the service is great
Quick and professional
Very professional environment. All my questions were answered truthfully. Was able to acquire the exact vehicle I wanted.
Fast service!!
The staff including Abe were very friendly. I even had questions about the new brakes I received and they answered them clearly and resolved my brake squealing issue after checking my brakes twice. Thanks to all
My service advisor was absolutely amazing and thorough in answering any and all questions we had about the service being performed on our vehicle.
Place is great but the location is too tight for a big truck to get in and out without someone helping stop traffic
Amicable and respectful
Horrible customer service didn't receive a call back from rep or a message definitely not going back there for service and they had the baseball game on seem to be more focused on the game than attending customers
Great shopping experiencia
Good customer service!
Michael Serafin is awesome!
Best experience, my appointment was a really good got to the dealership, checked in with Abe and he was very courteous and professional. I waited for my vehicle and while waiting was offered coffee or chocolate, and in the lounge room relaxed watching TV. The wait was short and I received a call when my vehicle was ready. My experience at this dealership for my vehicle service has always been excellent and I've been coming here for the last four years.
VANESSA GARCIA is helpful, professional and excellent. I needed extensive repairs done on my truck, and she was a consumate pro. I highly recommend this service station because of her and others that work there.
Max is an amazing employee has been pleasant always getting ans referring my friends and family to him, I truly value his integrity, and customer service.. super happy with my purchase...
We brought in the car for a warranty service and it was a very nice first impression. After that, there were no communications until the car was completed and that was about 3 weeks in.
Great customer service. Best dealership in LA. I'm a satisfied customer
Everyone is nice & friendly, my service attendant is cordial, Abe is an asset to your company. I’m sure to return for future service here.
Christine is an amazing service coordinator. I will bring my vehicle there for all needs
Vanessa was very great. Very professional. Just and update. No too happy knowing the fact that my rear suspension has no nuts and bolts attached to it. About a few weeks ago my son notice a thumping noise coming from the right rear. I thought It was my spare tire dangling but it wasn't after taking it off completely. Upon further inspection I notice my rear suspension was just dangling without it attached to the bolt housing. All along it was causing the thumping noise. I hope dealership reach out to me soon to resolve this dangerous issue.
Vanessa was absolutely amazing. Upon arrival she provided a clear timeline of the diagnostic process. She confirmed which warranty was expired and then reviewed and confirmed the extended warranty was still active. She provided daily updates in a timely manner and ensured I understood the diagnostic, the required repairs, and the costs for the repairs. She contacted the warranty on my behalf and informed me when the repairs were authorized. My vehicle was returned to me in a timely manner with all issues resolved. Vanessa went above and beyond in assisting me and making sure my vehicle was taken care ...
very quick, professional, responsive, pleasant, ease of purchase, great auto use orientation, convenient delivery and paperwork
Very help people
Ask for PATTY…She is AMAZING and VERY KNOWLEDGEABLE
Christine was very polite and kept me updated with the service on my truck
Everyone was helpful and made the experience, as pleasant as possible.
I want to say thank you to rosey and staff in the parts department for giveing me and my family the best service ever i cant say how greatfull we are for there help she was so helpfull and very professional...thnk you !!!!!!
good communications
I really like this dealership, I talked to Jonathan for few minutes and we reached a deal for LT suburban 2024. I drove there sign the paperwork, the next morning Jonathan delivered the vehicle to my lost in San Diego for very affordable price. Thank you team
Excellent service thank you !!! Specially to Mr Michael and Griselda also Marco everyone is very friendly. Thanks again😊
Was taken care of quickly with my chevy bolt
Christine was efficient, friendly, informative. The waiting area is spotless and comfortable. Everyone friendly. NO COMPLAINTS!
Great Service. Took care of my service in a very timely manner.
Excellent service! Freddy Duarte super professional and very helpful 10 out 10 .A true gentleman; can't express how thankful I feel with him.
Great service and the staff is extremely friendly!
I had an appointment, and was taken care of quickly. Melissa offered me a ride somewhere while I waited for my car to be finished, I got the estimate. All very professional. And the issues with my car were solved!