Customer Testimonials
Very good great customer service
Advisor Robert presented service options was courteous and friendly. Felt he was sincerely interested in helping me.
Erica S went above and beyond. She was patient, friendly and made me feel welcomed throughout my whole experience. This is my third vehicle purchase from this dealership. I never regret my choice to do business with them and they never disappoint. Team Hernandez will always have a special place in my heart.
👍
I recently purchased a 2024 Trax from Camino Real Chevrolet, and once again, the experience was outstanding. Max Fernandez has been my go-to salesman for over 15 years, and he continues to impress with his exceptional service. Max's expertise, professionalism, and friendly demeanor make the car-buying process a pleasure. I highly recommend Camino Real Chevrolet, and especially Max Fernandez, for anyone looking for a seamless and enjoyable car-buying experience. Here's to many more years of fantastic service!
Camino real is the best they diagnosed my Chevy camaro when I took it in .I was received with the best service by Griselda Serafin they do amazing work. I highly recommend them for your Chevy needs ,they definitely earned my business, and I will never look elsewhere again.thank you very much. Camino real kept it real.
I've been going to Camino Real service department for the last 5 yrs and I've been working with Vanessa Garcia for the last 2 yrs and she is the best!.service service.
I had a great experience with the Service Department. The appointment process was quick and easy. My car was ready on time, and I got a ride home (round trip). Vanessa Garcia was my service advisor, and she does a great job. Thank you 🙂 Great customer service.
I've had bad and good experiences. This last time I went, there was no problem. The only bad thing is that they take two hours for the service.
I bought a suburban this Tuesday.Friday I get my commercial registration and my licence plate.Perfect! So efficient！Great dealer!
It's okay
Parts the best service 2017 Chevy +
Abraham in service was very helpful
I came in for them to take a look at my brakes, and unfortunately some things happened I wasn't very happy about. But Moe and a couple other service agents went out of there way to fix the mistake. Now my car is running smoothly and I have no other complaints. Major thanks to everyone who helped repair my car, including the lovely service advisor Christine who continued to check-in throughout the process.
My agent was nice and helpful, she explained everything. The driver also was nice
Rosie met my expectations and beyond. She noticed I was in need of oil change and called me to ask if I want to take advantage of my blazer already being in the shop to get oil change service which was very beneficial for me in saving another trip and waiting time.
I recently had my 2020 Chevy Bolt EV Premier serviced, and the experience left me thoroughly impressed. The manager's expertise in electric vehicles was truly commendable. They demonstrated an in-depth understanding of the intricacies of my Bolt EV, providing me with valuable insights and recommendations for its maintenance. What made this service stand out even more was the exceptionally friendly customer service. The entire staff was warm, approachable, and eager to assist. They created a welcoming atmosphere, making me feel like a valued customer from the moment I walked in. The speed of service was remarkable – my Bolt EV was ...
Our experience is always a pleasant one thanks to Griselda Camacho. Top notch customer service.
I’m impressed with the professional service and attention to detail , also the fast return of my vehicle. Great service!
Very friendly people
The appointment making process was quick and easy. The actual experience at the dealership was also very smooth and quick. I waited for oil change and scheduled maintenance and it only took 1.5 hours. Much quicker than I had anticipated. The service assistant Abe explained everything and maintained communication throughout the process.
Best Dealership
Griselda is always a pleasure to work with even when the service area is at full capacity. The entire team of service reps do an excellent job and always work well with each other or to support each others customers where needed. It is important that the customer doesn’t feel pressured to add extra services when they only came in to address a specific need. Griselda does a great job to let me know what I will need on my next visit so that I have time to prepare for that work to be done to my vehicle. She ...
Have all 3 of my cars serviced here and always a smooth experience Keep up the good work
Layne Barajas is EXCELLENT! Helpful, knowledgeable and very efficient! I have bought all of my cars from this dealership and recommend everyone to lease or buy knowing that they are trustworthy and will get the job done with 100 percent satisfaction!!!!!
The service dept. and customer service is excellent, Abraham was very professional and immediately attended to our service request.
Great experience from start to finish definitely recommend Camino Real Chevrolet
Great service best employees
Fast service, good price.
Griselda, was very nice and helpful.
2023 TAHOE RST
Ask for Jessie lmao 😜 Amazing people and place
There was so nice everybody treated me special and greeted me with a smile
Good diagnostic & estimate
Fast, friendly! Definitely will be using El Camino for service!
From time of purchase/lease and even working with service on a recall the staff were wonderful. I tried going through a more local to me dealership for the recall and was so disappointed I went out of my way to have el camino chevrolet do the service. You have a customer for life.
They offered to give me a ride home. That's great
Good service and great personal working there
Everyone is professional and polite. The service program is very well organized.
They did not told me that battery was bad, when I ask them if everything was all right. They told me that everything was good. Later, that day I have to changed battery somewhere else because, the battery was bad already.
Great service and on time. I wish the complementary car wash was a little better.
El Camino Chevrolet made the purchase experience quick and seem less. They did everything online and delivered the vehicle straight to my residence. The paperwork was organized and I’m very happy with my new Trail Boss LT
They are very efficient
Very helpful and friendly.
Alejandro was very nice helped me by answer any concerns I had with my vehicle
Michael in service dept is the man to see he handles his business great job michael
Good place to buy a 🚘 or 🛻 . Just watch out for the add-ons as they add up. Those are where all dealers make their highest profits because very few buyers need them. That's why they always have so many people that work there, each one pushing something else. ALL DEALERSHIPS DO IT.......
Great place to buy a car. Very friendly staff and a good deal.
The purchase of our new vehicle went extremely well, no pressure and everything explained well. Cris and Lulu were great!!!
Great customer service by Robert Reynoso and excellent maintenance by the mechanic.
Excellent
Great
Excellent service department and tended to my needs in a timely matter
I only know about the internet sales part and there is a woman who I don’t know her name but she does a above and beyond job and she’s really awesome and I really appreciate her and the way she does her work first class all the way
Robb and team at Camino Real = awesome, couldn't ask for a better experience. Thank you!
The service person called me the next day after I dropped off my vehicle to just let me know my truck would be serviced in 2 days. After that, I was calling her to get an update on my truck.
Delivery to my house, thanks for that
I ordered a Bolt EV end of Oct 2022 for 2023 delivery through Camino Real Chevrolet. When I checked late Dec 2022, I was told my ordered vehicle was sold. Obviously I was outraged. I would have given the dealer a zero star at that point. However, instead of brushing me off, the sales person Erica and her GM Mike was doing their best to try and right the wrong. They tried to find me the car I wanted with all their means. I was not able to accept at the time because we had our heart set on a particular color. So ...
My service advisor Griselda was very friendly and professional. Great job!
From start to finish the purchase went very smooth. My sales person Stephanie Alvarez was very easy to work with and answered my questions in a timely manner. She was also up front about dealer markup and my total expected purchase price. Patty, the assitant was a pleasure to work with to get my paperwork done and the test drive to go over the features and benefits of the new vehicle.
(Translated by Google) Super good service (Original) Super buen servicio
I bought suv from there and I want to go to there for service. Good service, friendly people. Thanks Camino Real.
The best car buying experience I ever had. Definitely would recommend to my friends and relatives.
Very easy process. Had the truck I wanted, all the information was given up front. Sara and Melissa were both very helpful and efficient.
Very helpful & quick. Stephanie & Patty (her assistant) were very thorough in all my questions.
My experience at Camino Real was absolutely wonderful thanks to Rob and Stephanie. Rob made it a rather easy truck buying process, zero pressure and answered any questions I had. Stephanie was extremely friendly and provided quick and professional service. I will definitely be back to by our next family vehicle.
very friendly and service excelent
(Translated by Google) excellent service and satisfied customer (Original) servicio excelente y atención al cliente satisfecho
Melissa trejos she is the best Thank you for your help.🙏
Experience has been great!
Very happy with my experience with Max Fernandez and also with Brent.
The overall experience could not have been better! Patty was amazing, and because of her, my dream of owning a new Corvette came true! The way businesses conduct themselves when things don't go perfect it what separates average ones from great ones! Michael and the whole team at Camino Real are rockstars! If you are looking for a vehicle, you have found the right place!
I took my Bolt EV for a battery replacement recall, Jasmine (who set up my appointment and processed my loaner car) and my service advisor Christine were both great. I got a loaner car and my car was finished in a couple of days, which was the estimated timing they had provided to me. The new battery is working fine so far! I had also taken it in for other warranty covered service before and was able to take their courtesy shuttle to work. Note that if you're waiting in their lounge for service, bring your own food and ...
(Translated by Google) Excellent (Original) Exelente
friendly, easy to work with, great service, and very responsive
Surprisingly, my experience at this dealership was good. No pushing for unnecessary stuff.
Just leased another Chevy. Was undecided between Volt LT OR Equinox LT. Thanks to Jonathan Ceron for being patient, professional and knowledgeable. Ended up going with a 2018 Equinox after Jonathan demonstrated both vehicles and the benefits of each. Jonathan Ceron and Stephanie Alvarez are highly recommended for competitive pricing and going out their way to keep ongoing communication. Thanks a million! -Jay Em
I am a sales manager at a high volume Honda dealership; needless to say my expectations for customer service during this acquisition were high. I contacted Camino Real due to their huge inventory. I called early before the Internet Sales Staff arrived on morning shift. My call was promptly returned by Jonathan Ceron, Internet Sales Manager. He listened to my needs and was very accommodating. They had the car in stock and within a short period of time he provided me with very competitive figures. We negotiated and I certainly wasn't easy on the guy. I'm a hard ...
THIS IS THE BEST PLACE TO BUY A TRUCK THEY HAVE A BIG SELECTION DIFFERENT MODELS AND COLORS PLUS THE SALES STAFF HAVE A GOOD ATTITUDE . . .GO THERE AND TALK TO PEDRO OR MARTIN ROSAS. THEY ARE GOOD PEOPLE.
This deal start to finish can only be described as exceptional and without equal. Marci, internet - USAA representative is the best they have and best anywhere! This is my 20th+ new care purchase so I have a handle on this car buying process. She listened to exactly what I wanted, went looking fr it, found it did not exist. She gave me what was out there, it did not fit my needs so she got it ordered. I was kept up-to-date every step of the way through delivery. She made sure I got every single incentive out there. Then ...
Great customer service all around from the team at Camino Real Chevy. Service Department met their goal of completing work on time. I would recommend this Service Center.